HR and Training Services for Fish Protect Customers
From 1st December 2025, Fish Insurance policyholders with a Care Protect or Healthcare Protect policy will benefit from enhanced HR and training services through our new partner, Supportis.
Supportis provides end-to-end support for HR, Employment law and eLearning, acting as a centralised hub where expert guidance and comprehensive training can all be found in one place. With all communications securely documented in their online portal called Cirrus. Managing HR matters has never been easier!
Supportis Core Services & Key Benefits
24/7 HR & Employment Law Advice
With over 24,000 interactions to our current employment law helpline in the past year, we understand how important this service is for employers, providing guidance and reassurance whenever it’s needed.
Expert guidance on all HR and employment law matters is available anytime via phone, email, or Teams/Zoom:
- Helping you manage employment responsibilities confidently
- Keeping you fully compliant with current law
Online Client Portal – Cirrus
Secure online portal providing easy access, organisation and learning:
- Access cases, documents, advisor notes, eLearning modules and a library of guides and templates
- Everything in one safe, convenient location making it easy to track advice, complete training and find key documents and resources
- Acts as a central hub for all Supportis services, giving you complete control and visibility
Tailored Documentation
Access to bespoke HR and legal documentation:
- Including contracts, handbooks, grievance forms, redundancy paperwork, appraisal templates and more
- Regular updates ensure legal compliance and best practice
- Can reduce risk of employee disputes
eLearning for Personal Assistants
Award-winning and Skills for Care-endorsed online training for PAs:
- Covering care skills, safeguarding, medication, moving & handling and more
- Training on specialist topics such as dementia, autism and epilepsy
- Mental health and wellbeing training
- Ensures PAs are skilled, safe, and compliant
Training & Webinars
Practical employment law webinars and training to improve HR skills and knowledge:
- Covers contracts, performance management, disciplinary procedures, redundancy, equality, and inclusion
- Build confidence and handle employment issues fairly and legally
Meeting Attendance
Expert support during critical meetings and in difficult situations:
- Attend remote disciplinary or grievance hearings
- Ensure procedural compliance and provide guidance or representation
- Can reduce stress for the employers and ensure meetings are handled fairly and professionally
- Available as an additional service.
Employment Tribunal Support
Comprehensive legal support for insured claims:
- Conciliation, evidence preparation, and barrister liaison
- Full representation at Tribunal hearings
- Can reduce financial risk and stress when expert legal advice is followed
- Insurance-backed claims are covered even if the case isn’t won, giving you extra peace of mind
