To help you make the best, most informed decision about your insurance needs we have made all of our full policy documents available to download – see right. We recommend you read these carefully, noting in particular any limits or exclusions that may apply. If you have any questions we would be happy to help – simply email us or call 0333 331 3770.

You can download the latest Adobe Acrobat Reader by clicking here.

All the PDF files below are available to view in increased/decreased font sizes by simply clicking on the + or – buttons on the top menu bar. When printing all our documents have been setup at A4 for your convenience.

Car Insurance

Car Insurance Policy – Incepted after 1st August 2017

Car Insurance Policy – Incepted after 1st January 2018

Car Insurance Insurance Product Information Document (IPID)

Independent Living Insurance

Policy Wording – Basic Cover

Policy Wording – Full Cover

Policy Summary

Application Form

Insurance Product Information Document (IPID)

Mobility Scooter Insurance and Powered Wheelchair Insurance/Extended Warranty

Policy Wording – Mobility Lite Insurance

Policy Wording – Mobility Standard Insurance

Policy Wording – Mobility Extra Insurance

Policy Wording – Extended Warranty

Application Form

Insurance Product Information Document (IPID) – Mobility Lite Insurance

Insurance Product Information Document (IPID) – Mobility Standard & Extra Insurance

Insurance Product Information Document (IPID) – Mobility Warranty

Insurance Product Information Document (IPID) – Keycare

Manual Wheelchair Insurance

Application Form

Equipment Insurance Policy Wording

Equipment Warranty Policy Wording

Application Form

Insurance Product Information Document (IPID) – Insurance

Insurance Product Information Document (IPID) – Warranty

Travel Insurance

For a full list of our Travel Insurance policy wordings & IPIDs, please click here

Carer & Personal Assistant Insurance

Policy Wording

Application Form

Application Form

Prosthetic & Orthotic Devices Insurance

Policy Wording

Application Form

Insurance Product Information Document (IPID)

Adapted Home Insurance

Policy Wording

Fish Terms of Business

Terms of Business