To help you make the best, most informed decision about your insurance needs we have made all of our full policy documents available to download – see right.

We recommend you read these carefully, noting in particular any limits or exclusions that may apply. If you have any questions we would be happy to help – simply email us or call 0333 331 3770.

You can download the latest Adobe Acrobat Reader by clicking here. All the PDF files below are available to view in increased/decreased font sizes by simply clicking on the + or – buttons on the top menu bar.

When printing all our documents have been setup at A4 for your convenience.

For policies incepted on, or after, 1st January 2021.

For policies incepted before 31st December 2020, please click here.

Terms of Business and Privacy Notice

⭳ Fish Terms of Business and Privacy Notice

Car Insurance

⭳ Policy Wording – Car Insurance
⭳ Insurance Product Information Document (IPID) – Car Insurance

Independent Living Full Insurance

⭳ Policy Wording – Independent Living Full Insurance
⭳ Insurance Product Information Document (IPID) – Independent Living Full Insurance

Basic Protect Insurance

⭳ Policy Wording – Basic Protect Insurance
⭳ Insurance Product Information Document (IPID) – Basic Protect Insurance

Care Protect Insurance

⭳ Policy Wording – Care Protect Insurance
⭳ Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Care Protect Insurance

Healthcare Protect Insurance

Healthcare Protect

⭳ Policy Wording – Healthcare Protect Insurance
⭳ Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Healthcare Protect Insurance

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance

Mobility Scooter Insurance and Powered Wheelchair Insurance/Extended Warranty

⭳ Policy Wording – Mobility Scooter Lite Insurance
⭳ Policy Wording – Mobility Scooter Standard Insurance
⭳ Policy Wording – Mobility Scooter Extra Insurance
⭳ Policy Wording – Mobility Scooter Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Standard Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Scooter Warranty

Manual Wheelchair Insurance

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair

Disability Equipment Insurance & Warranty (inc. Stairlifts)

⭳ Policy Wording – Equipment Insurance
⭳ Policy Wording – Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Equipment Warranty

Carer & Personal Assistant Insurance

⭳ Policy Wording – Carer & Personal Assistant Insurance
⭳ Insurance Product Information Document (IPID) – Carer & Personal Assistant Insurance

Prosthetic & Orthotic Devices Insurance

⭳ Policy Wording – Prosthetic & Orthotic Devices Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic & Orthotic Devices Insurance

Adapted Home Insurance

⭳ Policy Wording – Adapted Home Insurance
⭳ Insurance Product Information Document (IPID) – Family Legal Costs
⭳ Insurance Product Information Document (IPID) – Home Insurance

Lifts & Hoists Warranty

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty

Easy Bike Insurance

⭳ Policy Wording – Easy Bike Insurance
⭳ Insurance Product Information Document (IPID) – Easy Bike Insurance

Golf Buggy Insurance

⭳ Policy Wording – Golf Buggy Insurance
⭳ Insurance Product Information Document (IPID) – Golf Buggy Insurance

NHS Powered Wheelchair Insurance

⭳ Policy Wording – NHS Powered Wheelchair Option A Insurance
⭳ Policy Wording – NHS Powered Wheelchair Option B Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Wheelchair Option A Insurance
⭳ Insurance Product Information Document (IPID) – NHS Powered Wheelchair Option B Insurance

Excess Protection Insurance

⭳ Policy Wording – Excess Protection Insurance
⭳ Insurance Product Information Document (IPID) – Excess Protection Insurance

For policies incepted before 31st December 2020.

Terms of Business and Privacy Notice

⭳ Fish Terms of Business and Privacy Notice

Car Insurance

⭳ Policy Wording – Car Insurance
⭳ Insurance Product Information Document (IPID) – Car Insurance

Independent Living Full Insurance

⭳ Policy Wording – Independent Living Full Insurance
⭳ Insurance Product Information Document (IPID) – Independent Living Full Insurance

Basic Protect Insurance

⭳ Policy Wording – Basic Protect Insurance
⭳ Insurance Product Information Document (IPID) – Basic Protect Insurance

Care Protect Insurance

⭳ Policy Wording – Care Protect Insurance
⭳ Insurance Product Information Document (IPID) – Care Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Care Protect Insurance

Healthcare Protect Insurance

Healthcare Protect

⭳ Policy Wording – Healthcare Protect Insurance
⭳ Insurance Product Information Document (IPID) – Healthcare Protect Insurance
⭳ Legal Costs & Expenses Insurance Product Information Document (IPID) – Healthcare Protect Insurance

Employee Protect

⭳ Policy Wording – Employee Protect Insurance
⭳ Insurance Product Information Document (IPID) – Employee Protect Insurance

Mobility Scooter Insurance and Powered Wheelchair Insurance/Extended Warranty

⭳ Policy Wording – Mobility Lite Insurance
⭳ Policy Wording – Mobility Standard Insurance
⭳ Policy Wording – Mobility Extra Insurance
⭳ Policy Wording – Extended Warranty
⭳ Insurance Product Information Document (IPID) – Mobility Lite Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Standard & Extra Insurance
⭳ Insurance Product Information Document (IPID) – Mobility Warranty

Manual Wheelchair Insurance

⭳ Policy Wording – Manual Wheelchair
⭳ Insurance Product Information Document (IPID) – Manual Wheelchair

Disability Equipment Insurance & Warranty (inc. Stairlifts)

⭳ Policy Wording – Equipment Insurance
⭳ Policy Wording – Equipment Warranty
⭳ Insurance Product Information Document (IPID) – Equipment Insurance
⭳ Insurance Product Information Document (IPID) – Equipment Warranty

Carer & Personal Assistant Insurance

⭳ Policy Wording – Carer & Personal Assistant Insurance
⭳ Insurance Product Information Document (IPID) – Carer & Personal Assistant Insurance

Prosthetic & Orthotic Devices Insurance

⭳ Policy Wording – Prosthetic & Orthotic Devices Insurance
⭳ Insurance Product Information Document (IPID) – Prosthetic & Orthotic Devices Insurance

Adapted Home Insurance

⭳ Policy Wording – Adapted Home Insurance
⭳ Insurance Product Information Document (IPID) – Family Legal Costs
⭳ Insurance Product Information Document (IPID) – Home Insurance

Lifts & Hoists Warranty

⭳ Policy Wording – Lifts & Hoists Warranty
⭳ Insurance Product Information Document (IPID) – Lifts & Hoists Warranty