To help you make the best, most informed decision about your insurance needs we have made all of our full policy documents available to download – see right. We recommend you read these carefully, noting in particular any limits or exclusions that may apply. If you have any questions we would be happy to help – simply email us or call 0333 331 3770. You can download the latest Adobe Acrobat Reader by clicking here. All the PDF files below are available to view in increased/decreased font sizes by simply clicking on the + or – buttons on the top menu bar. When printing all our documents have been setup at A4 for your convenience.

Car Insurance

Car Insurance Policy – Incepted after 1st August 2017
Car Insurance Policy – Incepted after 1st January 2018
Car Insurance Insurance Product Information Document (IPID)

Independent Living Insurance

Policy Wording – Basic Cover
Policy Wording – Full Cover
Policy Summary
Insurance Product Information Document (IPID)  

Mobility Scooter Insurance and Powered Wheelchair Insurance/Extended Warranty

Policy Wording – Mobility Lite Insurance
Policy Wording – Mobility Standard Insurance
Policy Wording – Mobility Extra Insurance
Policy Wording – Extended Warranty
Insurance Product Information Document (IPID) – Mobility Lite Insurance
Insurance Product Information Document (IPID) – Mobility Standard & Extra Insurance
Insurance Product Information Document (IPID) – Mobility Warranty
Insurance Product Information Document (IPID) – Keycare

Manual Wheelchair Insurance

Insurance Product Information Document (IPID)

Equipment Insurance Policy Wording
Equipment Warranty Policy Wording
Insurance Product Information Document (IPID) – Insurance
Insurance Product Information Document (IPID) – Warranty  

Travel Insurance

For a full list of our Travel Insurance policy wordings & IPIDs, please click here  

Carer & Personal Assistant Insurance

Policy Wording Insurance Product Information Document (IPID)

Prosthetic & Orthotic Devices Insurance

Policy Wording Insurance Product Information Document (IPID)  

Adapted Home Insurance

Policy Wording  

Fish Terms of Business

Terms of Business