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Fish Insurance

Our Privacy Policy

Our Privacy Policy

Our privacy policy is written to help you understand how we at Fish Insurance collect and use your personal information.

What we do about information about you and others?

We may collect, store and process information about you and anyone else connected with your policy and we will keep your information safe. We collect and store all information lawfully and in accordance with the Data Protection Act 1998. It is important to ensure all your information is kept up to date, so please notify us of any changes. Some information, including mental and physical health and criminal convictions, is classified in law as ‘sensitive personal data’. By supplying this and other personal data, you explicitly consent that it and other information may be:

 

a) used to manage your policy, including underwriting and claims handling
b) released to the police or other authorities if legitimately requested
c) passed to others, including registers and databases, for fraud and money laundering prevention and investigation
d) used for research and analysis purposes and
e) used to inform you about other products and services offered by Fish Insurance or other carefully selected organisations. Please advise us in writing if you do not wish to receive such information.

 

You should ensure that this is drawn to the attention of all those who may be affected by it. You have the right to access your personal information and records that we hold on our files. If you would like a copy of your file, please write to us at the address below, enclosing a cheque for £10. The cheque must be made payable to Fish Insurance: The Compliance Manager, Fish Insurance, 12 Sceptre Court, Sceptre Way, Bamber Bridge, Preston, PR5 6YP. Please ensure that the amount of £10.00 is included, as without the payment your request cannot be processed.

Monitoring of telephone calls

If you contact us by telephone your call may be recorded for security and training purposes.

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